1. Introduction

Lawn Coach ("we", "our", or "us") operates https://mylawncoach.com. This Privacy Policy explains how we collect, use, and protect your information, including SMS communications in compliance with A2P 10DLC regulations.

2. Information We Collect

Personal Information:

• Name
• Email address
• Phone number
• Address or location
• Account login information

Automatically Collected Information:

• IP address
• Browser type
• Device information
• Usage data and cookies

3. How We Use Your Information

• Provide lawn care recommendations and services
• Manage user accounts
• Send account notifications and updates
• Deliver SMS messages (verification codes, alerts, updates)
• Improve website functionality and user experience
• Comply with legal obligations

4. SMS Communications (A2P Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from Lawn Coach, including:

• Account notifications
• Lawn care alerts and recommendations
• Appointment or service updates
• Verification codes (OTP)
• Promotional messages (if opted in)

Message Details:

• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase

Opt-Out Instructions:
Reply STOP to unsubscribe or HELP for assistance.

5. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share your information with:

• Service providers (e.g., Twilio for SMS delivery)
• Hosting and analytics providers
• Legal authorities when required by law

6. Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure.

7. Your Rights

• Request access to your data
• Request correction or deletion
• Opt out of communications

8. Cookies and Tracking

We use cookies to improve performance and user experience. You can disable cookies in your browser settings.

9. Third-Party Services

We may use third-party services such as:

• Twilio (SMS delivery)
• Analytics providers
• Hosting services

10. Children's Privacy

Our services are not intended for individuals under 13 years old.

11. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page.

12. Contact Us

Lawn Coach
Website: https://mylawncoach.com
Email: support@mylawncoach.com